Scotchgard™ Paint Protection Film
LIMITED PRODUCT WARRANTY
CRITICAL WARRANTY CONDITIONS
Ownership Transfer Requirements
The warranty is only valid for the car owner at the time of warranty activation. If the car is sold to another person, the new owner must contact the seller for warranty reactivation and pay any applicable fees.
Mandatory Maintenance Requirements
The warranty will be cancelled if the car owner does not perform periodic maintenance every 6 months. Missing 2 consecutive maintenance rounds or 3 maintenance rounds at different times will void the warranty.
Depreciation Policy
When claiming warranty, depreciation is deducted from the beneficiary. For example, if a manufacturing defect appears after two years, the value of two years' depreciation will be deducted, and a new unit will be installed.
Up to 10-Year Warranty Period
Professional installation required for warranty coverage
Warranty Coverage
3M Inc. (the "Company") expressly warrants to the owner that, for a period of ten (10) years (the "Warranty Period") from the date of initial installation. The Company will cover defects on the Scotchgard™ Paint Protection Film (the "Product(s)") such as: yellowing, cracking, blistering, and delaminating. This Limited Warranty only applies to the Company's Products which are professionally installed in the manner recommended by the Company.
The Company will, at its option, remove or replace the Product without charge if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If the Company elects to replace the Product, the Company will have an authorized installer of its choice remove and reapply the Product to areas determined by the Company in its sole discretion to be covered by this Limited Warranty.
The Company will cover parts and labor. The replacement of the defective film is the exclusive remedy for all Products covered under this Limited Warranty. During the entire Warranty Period, the Company's obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement, shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect.
How to Obtain Warranty Coverage
You may obtain coverage under this Limited Warranty by providing Company with proof of warranty card, copy of original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect. For service under this Limited Warranty, you must notify the authorized Company installer who performed the installation of the Product, in writing, providing claimant's name, phone number, address, and the installation address (if different), a description of the product involved and the nature of the defect.
Warranty Transfer
This Limited Warranty is transferable only when the new owner submits to the Company proof of the original date of installation. Transfer of the Limited Warranty only entitles the new owner coverage for the remainder of the original Warranty Period.
Important Notice
The Company's Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by the Company, and this Limited Warranty is conditioned upon compliance with all such instructions.
Scotchgard™ Paint Protection films are an effective sacrificial layer, providing robust paint protection.
Warranty Exclusions
THIS LIMITED WARRANTY DOES NOT COVER DEFECTS CAUSED BY:
- Non-compliance with the Company's guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
- Improper storage, installation, handling and/or use of the Product;
- Damage not resulting from manufacturing defects that occur while the Product is in the customer's possession;
- Unreasonable or unintended use of Product;
- Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to scratches, scuffs, scrapes, chips to the painted surface;
- Stains, and scratches;
- Damage to the wrapped surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;
- Scratches, scuffs, scrapes, chips to the painted surface;
- Water spots – water spots are caused by mineral deposits, which if left to dry on the paint protection film may leave a stain, water spots are not covered;
- Damage caused by collision, accidental damage, vandalism, fire, hail, flood, surface rust, rail dust, physical damage, paint overspray, or paint manufacturer' defects, which may be covered under manufactures protection plan;
- Areas that have not been re-wrapped after a paint or body repair;
- Use in non-automotive applications;
- Use of non-3M branded ceramic coatings;
- Damages caused by outside forces, including the physical impact of rocks or road debris.
Legal Disclaimers
Any information or suggestion by the Company with respect to the Products concerning applications, specifications or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application.
Important Legal Notice
THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY THE COMPANY IN CONNECTION WITH THESE PRODUCTS. THE COMPANY CANNOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Liability
NO CLAIM BY THE BUYER/OWNER OF ANY KIND, INCLUDING CLAIMS FOR INDEMNIFICATION, SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCTS IN RESPECT TO WHICH DAMAGES ARE CLAIMED. IN NO EVENT SHALL THE COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN.
Maintenance Guidelines:
- Do not wash your vehicle for 48 hours after installation
- Use mild soap to remove insects and bird droppings
- For stubborn stains, you can use 99% isopropyl alcohol without damaging the film
- Under normal conditions, allow 20-30 minutes for the film to dry after washing
- Avoid high-pressure washing directly on the film edges
- Schedule maintenance every 6 months to maintain warranty validity
